Good Service
The internet marketplace «Svetofor.info» has its own service center «GOOD SERVICE», which is able to provide a wide range of services as part of the warranty service for the goods sold in our store. As well as service after the expiration of the warranty. We also carry out repairs of equipment purchased in third-party stores according to the price list of services.
The service center is located close to the stores, which allows you to quickly resolve issues of replacement and return of goods, as well as repairs.
The service center makes service sold in the "Svetofor" online store, which includes troubleshooting problems encountered while using, installing and configuring licensed software, downloading applications, installing many common languages on devices, unlocking, setting up the Internet, setting up various functions and much more.
An important point is the relationship with customers. We do not just try to make the repairs of the devices as profitable as possible, we also try to give the client knowledge, advice on the correct use, which can allow to avoid many mistakes in the future, and perhaps save time and money. The client does not simply follow the process, but listens to explanations and valuable information.
A big request to our potential customers when purchasing and designing any products of our store, pay attention to the warranty conditions, which parts of the device are covered by the warranty and for how long. Sign the warranty card only after you carefully read its full content.
All products sold in our warranty service shop are distributed on: global and regional.
After purchasing any of our products, if you have any problems or questions while using during the first 3 working days, you must contact the service center «GOOD SERVICE» without delay.
Warranty service:
In the future, with the passage of a longer period (more than 3 working days), if you have a global guarantee, you should contact authorized service centers, where warranty service is provided according to your warranty card. For example, authorized service centers: IT-Solutions (Asus, Toshiba, DELL), Opbita (Samsung, Redmond, Hisense, Toshiba TV), Ak-Maral (Panasonic, LG, DAEWOO), Continent (HP, Apple), LG Service Center, Samsung Service Center, etc.
Not warranty service:
In the case of a regional warranty or warranty from our store, if you have any problems or questions, you need to contact our service center «GOOD SERVICE» during the warranty period and for post-warranty service in the future at your request. The warranty period after repair remains the same as stated in the warranty card and is extended for a period of stay in the service center with the exception of holidays and weekends.
The service center makes service sold in the "Svetofor" online store, which includes troubleshooting problems encountered while using, installing and configuring licensed software, downloading applications, installing many common languages on devices, unlocking, setting up the Internet, setting up various functions and much more.
An important point is the relationship with customers. We do not just try to make the repairs of the devices as profitable as possible, we also try to give the client knowledge, advice on the correct use, which can allow to avoid many mistakes in the future, and perhaps save time and money. The client does not simply follow the process, but listens to explanations and valuable information.
A big request to our potential customers when purchasing and designing any products of our store, pay attention to the warranty conditions, which parts of the device are covered by the warranty and for how long. Sign the warranty card only after you carefully read its full content.
All products sold in our warranty service shop are distributed on: global and regional.
After purchasing any of our products, if you have any problems or questions while using during the first 3 working days, you must contact the service center «GOOD SERVICE» without delay.
Warranty service:
In the future, with the passage of a longer period (more than 3 working days), if you have a global guarantee, you should contact authorized service centers, where warranty service is provided according to your warranty card. For example, authorized service centers: IT-Solutions (Asus, Toshiba, DELL), Opbita (Samsung, Redmond, Hisense, Toshiba TV), Ak-Maral (Panasonic, LG, DAEWOO), Continent (HP, Apple), LG Service Center, Samsung Service Center, etc.
Not warranty service:
In the case of a regional warranty or warranty from our store, if you have any problems or questions, you need to contact our service center «GOOD SERVICE» during the warranty period and for post-warranty service in the future at your request. The warranty period after repair remains the same as stated in the warranty card and is extended for a period of stay in the service center with the exception of holidays and weekends.
We have the right to refuse warranty service in the event of a product failure due to the Customer's fault, mechanical damage to the product, lack of replacement parts, as well as traces of incorrect use of any technological software.
